Privacy Policy
Last updated July 31, 2023
Introduction
Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
- First name
- Address
- Postal code
- email address
- Telephone / fax number
We collect personal information that you voluntarily provide to us for the purpose of providing our services to you and responding to your specific requests. This information may be collected when you fill out forms on our website, when you contact us by email or telephone, or during any other interaction with our business.
Forms and interactivity:
Your personal information is collected through a form, namely:
- Website registration form
We use the information thus collected for the following purposes:
- Statistics
- Contact
Your information is also collected through the interactivity that may be established between you and our website, as follows:
- Correspondence
We use the information thus collected for the following purposes:
- Statistics
- Contact
Use of personal information
We use the personal information you provide to communicate with you, respond to your requests for information, provide you with the services requested and improve your experience with our company. With your prior consent, we may also use your personal information for marketing purposes, such as sending newsletters, promotional offers or updates on our products and services.
Collection of information by Google Analytics
We use Google Analytics to collect information about the use of our website. Google Analytics uses cookies and other similar technologies to collect data such as your IP address, your browser type, your operating system, the pages you visit on our site, the duration of your visit and other information related to your interaction with our site.
This information is used on an anonymous and aggregated basis to analyze trends, track the performance of our website and improve your online experience. Google Analytics does not provide us with information that identifies you personally.
Google Analytics has its own privacy policy that governs the collection, use, and disclosure of information collected by their service. We encourage you to review the Google Analytics privacy policy to learn more about their practices.
If you prefer not to be tracked by Google Analytics on our website, you can opt out of data collection by installing the Google Analytics opt-out browser add-on. More information on opting out of Google Analytics and how to configure your privacy preferences can be found on the Google Analytics website.
Please note that even if you choose to disable data collection by Google Analytics, this will not affect the use of other features of our website.
We use Google Analytics to constantly improve our website and provide you with the best experience. If you have any questions or concerns regarding the use of Google Analytics or would like more information, please do not hesitate to contact us using the contact details provided above.
Cookies and similar technologies
Our website uses cookies and other similar technologies to improve your online experience, personalize content, analyze usage trends and administer our site. These cookies can be session cookies (temporary) or persistent cookies. You have the choice to accept or refuse them by modifying your browser settings. Please note that refusing cookies may affect certain features of our website.
Links to Third-Party Sites
Our website may contain links to third party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of those sites before providing your personal information.
Disclosure of personal information
We do not sell, rent or disclose your personal information to third parties, except in the following cases:
- When necessary to provide you with the services requested, for example, to process an order or arrange for a delivery.
- When we are required to do so by law, for example, to respond to a legal request or a court order.
- When we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraudulent activity, or respond to an emergency.
Retention of personal information
We retain your personal information for as long as necessary to fulfill the purposes mentioned in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we securely delete it.
Right of opposition and withdrawal
We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.
The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
We will process your request to access, correct or delete your personal information within the time limits prescribed by applicable law. Please note that we may need to verify your identity before responding to your request.
To be able to exercise these rights, you can:
Postal code : H1P 2A4
Email : info@coldrooms.ca
Phone : 1-855-321-3499
Website section : https://www.coldrooms.ca/cold-rooms-montreal/privacy-policy/
Permission to access
We undertake to recognize a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.
We will process your request to access, correct or delete your personal information within the time limits prescribed by applicable law. Please note that we may need to verify your identity before responding to your request.
To be able to exercise these rights, you can:
Postal code : H1P 2A4
Email : info@coldrooms.ca
Phone : 1-855-321-3499
Website section : https://www.coldrooms.ca/cold-rooms-montreal/privacy-policy/
Security of personal information
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL protocol
- Access management – authorized person
- Network monitoring software
- Computer backup
- Login password
- Firewall
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.
Modification of our privacy policy
We reserve the right to update or modify this privacy policy at any time, according to our needs or legal requirements. Any changes will be posted on our website with the date of the last update. We encourage you to periodically review this policy to stay informed of our privacy practices.
We remain available to answer any questions, concerns or requests regarding our privacy policy or your personal information. Please contact us using the contact details provided above.
Legislation
We are committed to respecting the legislative provisions set out in:
Legislation: Montréal, Quebec, Canada